Customer Service Centre

Hay Shire Council's Administration office at 134 Lachlan Street is open Monday to Friday between 9.00am to 4.00pm, and can be contacted on 02 6990 1100.

For after hours assistance please call the administration office number and listen to the relevant prompts for your enquiry.

Application Forms

• Application for Private use of the John Houston Memorial Swimming Pool
• Application for Request for Additional Waste Collection Bins
• Asbestos Disposal Application
• Burial Permit
• Certificates
• Community Transport Subsidy Claim
• GIPA
• Pensioner Concession
• Rates To Water Transfer
• Rural Addressing Application
• Section 68 - Local Approvals
• Stallholder Public Liability
• Supply Of Street Trees
• Suitable Street Trees Under Powerlines
• Tyre Disposal Application
• Financial Hardship Application Form

Bush Fire Danger Period

October 1 to 31 March.

Fire Permits will be required to light fires during this period, for more information call the local RFS Fire Control Centre on 02 6966 7800, or:

Companion Animals

Leash Free Area is Bushy Bend Only

NSW Registration Fees

Impounding Fees
Release Fee            : $20.00
Per Day(1st Day)   : $20.00 
Per Day(2nd Day) : $20.00
Surrender Fee       : $100.00
Microchipping       : $55.00
Unregistered fine : $330.00
*(impounded Working Dogs are subject to registration fees)

Fire Hazards

You can report a fire hazard by calling 1800 679 737 or here:

Fruit Fly (Queensland)

Resources for Queensland Fruit Fly
 

Hay Hub - Interreach

Phone : 6997 2501

Justice of the Peace

Council has several Justices of the Peace (JPs) available at its Administration Centre; however, availability cannot always be guaranteed as JPs may not be on site at all times. Members of the public who require a JP are encouraged to contact Council in advance to confirm availability. Alternatively, JPs located within the local area can be found by visiting the NSW Department of Communities and Justice website at Find a JP, where you can search for and contact another JP in town.

Local Land Services - Hay

Ph : 6990 1300

Native Animal issues

All native animal issues,  including snakes, please call the Hay office of the National Parks and Wildlife Services: (02) 6990 8200

Noise and Neighbor issues

For details:

Pool Hours

December, January, February:

Tuesdays - 12noon to 6pm
Other days - 12noon to 7pm

November and March:

Weekdays (Except Tuesdays): 3pm - 7pm
Tuesdays: 3pm - 6pm
Weekends: 12noon - 7pm

Morning Sessions - January and February ONLY
Monday, Wednesday, Friday - 6.00am - 8.00am

These times may change depending on usage and weather conditions.

Rates and Water

Rate installments are due every quarter on the ; 

31st August

30^th November

28^th February

31st May

Water Accounts are a combination of consumptions and access charges and are due three times a year ;

30^th October

28^th  February

30^th  June 

Water charges can be found in the Council’s:

Rates and Water Notices Online

eNotices : check your notices for your reference number, eNotices Rates and Water Notices in your inbox.pdf

BPayView : Registration through customers bank account, BPAY View - Hay Shire Council.pdf

Payment Options

BpayView : via customers Bank Account

Bpay : Bpay Code 686253 and Customer Reference

Phone : 13 18 16, Payer Code;  4208 (Rates), 4208 (Water) 

Online : https://www.postbillpay.com.au/, Payer Code;  4208 (Rates), 4208 (Water)
eNotices : https://hay.enotices.com.au

Financial Hardship Support

Snap Send Solve

Showgrounds Camping Grounds

Honesty box on site.

• Powered Site $20.00
• Non Powered Site $15.00
• Stable $15.00
• Yards $10.00

Phone : (02) 6990 1100

Street Lighting Issues

Online: https://www.essentialenergy.com.au/outages-and-faults/streetlight-faults
Phone : 13 23 91

Valuation (Land) Resources

Objections -

Phone : 1800 110 038

or Online https://www.valuergeneral.nsw.gov.au/land_values/what_if_you_have_concerns/lodge_an_objection

Access Land Values and NSW Globe : https://www.valuergeneral.nsw.gov.au/land_values

Access to the Old Tip/Landfill Site is by appointment only, please contact our administration office for more details on (02) 6990 1100. 

Pre-arranged appointments will only be during normal opening hours on weekdays, and by reporting to the staff member on duty at the Waste Transfer Station.

Booligal and Maude Villages have waste trailers are made accessible 24hrs/day to village residents.

Access fees must be paid prior to disposal: Disposal Fees

An application must be lodge prior to disposal of asbestos and tyres, and fees paid: